I have bought the flipbook. Why does the watermark still show?
If the watermark still appears on your flipbook after you’ve bought it, try to clear the cache from your web browser and refresh the page. Also keep in mind that you’ll need to redownload and reinstall it if you had previously installed a watermarked version on your server.
What are the free version’s limitations?
The free version of ezFlippr will apply a watermark on your flipping books. Other than that, it’s full featured!
How can I get rid of the watermark?
You can remove the watermark by purchasing your flipbook. The purchase instructions are located at the bottom of the page on which you can customize your flipbook.
Is there a limitation on the number of pages?
The only limitation is that your flipbook needs to contain at least 4 pages. Other than that, there is not any limitation on number of pages.
I am allowed to sell the flipbook if I buy it?
Yes, you are allowed. You have full resell rights for your bought flipbook. We won’t charge you extra for that. Sell it a million times or don’t sell it at all, it’s up to you. The only thing you can’t do is resell our program to do something else than viewing your flipbook.
I cannot upload my PDF.
Some PDFs are not web compliant because they were created with programs that are quite old and will not make web compliant PDFs. Your PDF can be fixed if you re-save your PDF with the right program. Usually, opening it with Adobe Acrobat Pro and using the Save optimized as... function will do the trick.
I cannot customize/preview my flipbook. Why?
In order to view your flipbook on a computer, you need Flash Player 10+. Get it from here. You flipbook can also be viewed on modern tablets without Flash (such as iPad, Android and Windows 8 tablets).
How do I install my flipbook on my WordPress web site?
To install your flipbook on your web site, you can use your WordPress plugin. After installing it, you will need to go to the "ezFlippr" menu at the bottom and request or enter an access key. Your flipbooks will then appear under the "Flipbooks" menu. You may install them by clicking the "Install" link, and by add the shortcode to your posts or pages. You may also share the "View" link.
How do I install my flipbook on my regular web site?
To install your flipbook on your web site, you will need to upload the content of the zip file you downloaded into a sub folder of you web site. This is typically done via FTP or SFTP, the same way that the web site was installed in the first place.
Can I host my flipbook on DropBox?
If you have the old Public folder (not available to new users), yes, you can. Just place the content of the zip into a sub folder of your Public folder, then right-click on this folder and select "Copy public link". If you don’t have a Public folder in your DropBox account, then unfortunately no.
Will your flipbook be compatible with my server?
Our flipbooks are compatible with the vast majority of Unix/Linux and Windows servers. If you think you have a compatibility problem, contact us and we’ll be glad to help you. We never encountered any compatibility problem that we weren’t able to solve, and we intend to keep it that way.
You still have questions? Contact us!
